Broken Appliance?
Find Out Fast If It's Worth Fixing.
12-month repair guarantee, plus 3 months' peace of mind on the whole machine.
No pressure. Clear advice first. Repair only when it makes sense.
Strong home appliance health
One appliance needs attention before it disrupts normal life.
Service the coffee machine now. Monitor dishwasher performance and book maintenance if symptoms continue.
Start your Appliance Health Check™
A few quick questions. Instant score. Clear next step - built on 25 years of real repair experience.
Your Appliance
Health Score™
Every repair visit is a chance to understand whether your appliance is worth keeping. We look at age, condition, fault type, likely repair cost and future reliability - then turn that into one clear, honest score.
Check My ApplianceA straight answer before you spend money.
Appliance Lifecycle Management™
The method behind the score: assess, maintain, repair and replace intelligently.
Assess
Understand condition, risk and repairability before spending anything.
Maintain
Engineer-backed habits that genuinely extend appliance life and reduce breakdowns.
Repair
Repair only when it makes financial sense. We say no when it does not.
Replace
Replace at the right time with honest guidance on what to buy next.
Real engineers behind every score.
Richard and Paul bring hands-on experience into every recommendation. When you contact us, you speak to an engineer - not a booking agent.
Paul
Experienced appliance engineer and Domestic Appliance Technician, specialising in appliance diagnostics and repair.
Richard
Appliance engineer and coffee machine specialist helping homeowners make confident repair-or-replace decisions.
Why homeowners choose Appliance IQ
No flannel. Just proper appliance repairs.
Clear pricing
Fixed call-out and diagnostic fee. Repair quote agreed before any work starts. No hidden extras.
Fast appointments
Usually next-day in Colchester and North Essex. Same-day when we can. No long wait lists.
Competent engineer
25+ years combined experience. Real diagnostic skill - we find the actual fault, not just the obvious one.
Honest advice
We tell you when repair is not worth it - even when that means no job for us. No upsell, no fluff.
No pressure or upsell
No fear tactics, no unnecessary extras. You get a straight answer and a clear recommendation.
Job done properly
Right parts. Right fix. First time. 12-month guarantee on every repair, plus 3 months' peace of mind on the whole machine.
Honest Repair Advice - Even When Repair Is Not Worth It
We are not here to sell repairs at any cost. We will tell you when an appliance is better replaced, when a part is likely to be uneconomical, and when a simple reset or maintenance step may solve the issue without a visit.
*No repair charge if we cannot repair it. A diagnostic fee applies to cover the engineer's visit and assessment - this is explained clearly before any booking is confirmed.
Not Sure Whether to Repair or Replace?
Ask an Engineer by Video for £19.
Show the fault to a real appliance engineer over a live video call. Point the camera at the appliance, play the noise, show the error code - whatever the problem is - and get a practical opinion on whether it's worth repairing. If you go ahead with Appliance IQ afterwards, the £19 comes straight off your bill.
- Speak to a real appliance engineer
- Show the fault by video - noise, error code or symptom
- Get a practical repair-or-replace opinion
- Avoid wasting money on an unnecessary visit
- Faster than waiting for a full appointment
- £19 credited back if you go ahead with us
- No obligation if you decide not to continue
Not a guaranteed diagnosis. Some faults need in-person testing with tools and meters. The video call is designed to give you a practical expert opinion before you decide what to do next.
- Pay £19 and request a video callQuick booking - we'll confirm a time that works for you.
- Show the appliance or fault to the engineerPoint the camera at it, play the noise, show the error code.
- Get honest advice and decideRepair, replace, or leave it - your call, no pressure either way.
£19 credited back if you go ahead with Appliance IQ.
More about how it works & FAQs →
Especially useful if you have:
Recent repairs across Colchester and North Essex.
A sample of recent jobs. Names and addresses are not shared - locations are approximate areas only.
Already know your fault? Jump to a guide:
Not sure what's wrong? WhatsApp us and we'll advise before you book.
Guides and buying advice from practising engineers.
Not affiliate content - these are the machines we actually recommend after seeing what fails in the field.
From everyday brands to premium appliances.
Bosch, Neff, Siemens, AEG, Zanussi, Hotpoint, Beko, Sage, DeLonghi, Gaggia and more.
Appliance IQ is an independent appliance repair service. Brand names and logos are used only to identify appliances we service. We are not affiliated with or endorsed by the manufacturers shown.